Privacy Policy

Introduction

VoltexaStudios ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

• Name and email address when contacting support
• Discord username for community support
• Server information when requesting technical assistance

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

Third-Party Information

When you purchase our plugins through BuiltByBit, your transaction is processed by their platform. Please refer to BuiltByBit's privacy policy for information about how they handle your data.

How We Use Your Information

We use the information we collect to:

• Provide customer support and respond to inquiries
• Deliver software updates and important notices
• Improve our products and services
• Analyze website usage and optimize user experience
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., hosting services, analytics providers)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences (e.g., dark mode settings)
• Analyze website traffic and user behavior
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Plugin Data Collection

Our Minecraft plugins do not collect or transmit any personal information or server data. All plugin functionality operates entirely on your server without external communication to our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.