Privacy Policy

Last updated: November 16, 2025

1. Information We Collect

When you use VoltexaStudios, we collect the following types of information:

Account Information

  • Name and email address
  • Password (encrypted)
  • Purchase history
  • Download history

Payment Information

Payment processing is handled by LemonSqueezy. We do not store your credit card information. Please refer to LemonSqueezy's privacy policy for how they handle your payment data.

Usage Data

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits

2. How We Use Your Information

We use the collected information for:

  • Processing purchases and delivering plugins
  • Sending order confirmations and updates
  • Providing customer support
  • Improving our products and services
  • Detecting and preventing fraud
  • Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Payment Processors: LemonSqueezy for processing payments
  • Hosting Providers: For storing data and delivering services
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encrypted data transmission (SSL/TLS)
  • Secure password hashing
  • Regular security audits
  • Limited employee access to personal data

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us:

  • Remember your preferences
  • Keep you logged in
  • Analyze site traffic

You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@voltexastudios.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is kept while your account is active. Purchase records are retained for 7 years for tax and legal purposes.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Email: privacy@voltexastudios.com
Website: Support Page