How Can We Help?

After purchasing, you can download your plugins from your account dashboard:

1. Log in to your account
2. Navigate to "My Plugins" or "Downloads"
3. Click the download button for your plugin
4. You'll receive the latest version as a .jar file

You'll also receive a download link via email immediately after purchase.

If your plugin isn't loading, try these troubleshooting steps:

1. Check your server console for error messages
2. Verify you're running a compatible Minecraft version (1.16.5+)
3. Ensure you're using Spigot, Paper, or Purpur server software
4. Check that Java 11 or higher is installed
5. Make sure the .jar file is in your plugins/ folder
6. Try restarting your server

Still having issues? Send us your server logs via Discord or email for personalized support.

All VoltexaStudios plugins include lifetime updates:

• New updates are automatically available in your account dashboard
• You'll receive an email notification when updates are released
• Simply download the new version and replace the old .jar file
• Your configurations and data are preserved during updates
• We always test updates thoroughly before release

We recommend backing up your server before any update, though it's usually not necessary.

Yes! Your purchase license covers all servers that you personally own. You can install our plugins on as many of your own servers as you'd like.

However, you cannot share or redistribute the plugin files with others. Each server owner needs their own license.

We offer a 14-day money-back guarantee. If you're not satisfied with your purchase, contact us within 14 days for a full refund, no questions asked.

View our complete refund policy here.